INTERCATION II

 

Reading this magazine article about Dalya’s Job. What are three parts of an e-commerce system? Which does Dalya find most difficult to set up?

Internet shopping: the inside story Dalya Rahman specializes in setting up e-commerce systems, here, she tells “New Carriers magazine about her job. I work with B2B (business to business) e-commerce systems as well as B2C (business to consumer) systems and integrate all the components: the user interface, the shopping basket and the payment system. The user interface is the part that shoppers see on their screens. For this, I work closely with designers to make it look good; it’s important that customer enjoy using it. When customers see an item that they want to buy, they put it in their shopping basket. To set this up, I usually integrate standard software packages with the company’s website. This software uses small files that the browser puts on the user’s computer, called cookies, to track the items in the basket. This stage isn’t too difficult-mostly I just match up the code with the client’s website. The next step is the payment processing system. This takes the customer’s information delivery address, credit card number, etc. it processes the payment and outputs the details so that the company can send out the order. This component is more complicated: I have to integrate it into several different systems, including the company’s accounting system. Fortunately, there’s a special data format, EDI, that is Electric Data Interchange, which make this EDI is standard in e-commerce such as accounting systems so that other kinds of software, can accept data from it. My job is fun because every project is different and I use my technical skills as well’; a great combination .

Find words in the article in 2 that match these definitions.

1. Put together two or more things so that they work well together (paragraph 2)______

2. Smaller parts of something bigger (paragraph 2) _____

3. Computer programming instructions (paragraph 3)____

4. Taking a series of steps to do something (paragraph 4)___

5. The place to send goods (paragraph 4) _____

6. Theitems that a customer wants to buy (paragraph 4)____

7.Looking after money in an organization (paragraph 4)______

Answer:

1. Integrate

2. Components

3. Code

4. Processing

5. Delivery address

6. Order/Product

7. Accounting

Read the article 2 again and answer these questions.

1. For which component is appearance important? 2. Which component involves integration with something else?

3. What do e-commerce website use cookies for? 4. Forwhich component is programming mentioned?

5. Which item involves integration with more than one other component?

6. Where does the company get delivery information from?

7. Why is EDI useful?

Answer:

1. User interface

2. Shopping basket

3. To track/for tracking items in the basket.

4. Shopping basket

5. Payment system

6. Payment processing system

7. Several kinds of software can accept data from it

Discuss these questions.

1. When a company buys new technology, how important is it to train users?

2. What do you think are the advantages of e-learning over face-to-face learning?

Answer:

1. Very important, if users do not know how to use the new technology that the company purchased, the company will experience a decrease in customers from that company.

2. The advantage of e-learning is about place, because e-learning can be done at home without having to meet in one place. this will obviously save energy, time, and also transportation costs.

Answer:

1.a

2.f

3.b

4.g

5.a

6.d

7.h

8.e